ESTIMATE DELIVERY
♥️ Orders will take 3-5 business days to process
♥️ Orders typically takes 7-15 business days to arrive after shipment, but some orders might get delayed due to customs
♥️ Order from UK/EU can be made through my Etsy page
SHIPPING POLICIES
♥️ All order comes with tracking numbers unless stated otherwise, you may track your pakage here
♥️ If you purchase a preorder item with an in stock item, your items will ship with the preorder. If you want the in stock items sooner, please purchase them separately
♥️ I am not responsible for customs or tax fees associated with receiving your order.
RETURN POLICIES / CANCELATIONS
♥️ All cancellation requests must be made before 24 hours after purchasing
♥️ I accept returns and exchanges within 14 days of delivery
♥️ I only accept returns for full price items. Sale items, Grade B/C pins, or value sets may not be returned or exchanged
♥️ Returned Items must be sent back by the customer within 7 days of initiating the refund and must include tracking
♥️ Once item is received, a refund will be given within 7 days, minus handling fees
♥️ If you chose to ship without tracking, I cannot offer a refund. I can only offer free untracked shipping with a repurchase
LOST OR DAMAGED PACKAGES
♥️ If a package was damaged, lost, or different than what you ordered, please contact me on any of my social medias along with proofs (including your name, order number and photos of the items)
♥️ If an order was returned to me or did not arrive due to an error that is not mine (ex: incorrect address provided, order was not picked up, package was refused due to unpaid customs fees, etc.), you may decide to have the order reshipped with a reshipment fee and restock fee(20%). Or, you can decide to receive a partial refund of 40% instead, minus shipping and handling charges.